Technology Services

Server Services

  • Preventive Maintenance
    • Ensure backup is running
    • Ensure services are running properly
  • Software updates to OS
  • SQL Admin & Support
  • Exchange Admin & Support
  • Exchange Installations
  • Install, Configure & Administer ISA Server
  • Installation of Server Services & Configuration
  • Troubleshoot server issues / services
  • New user setup
  • Installing / Modifying Application Services

Computer / Workstation Services

  • Preventive Maintenance
  • Software Updates
  • PC Diagnostics
  • Software Installations
  • TCP/IP Internet Connectivity
  • Email Program Troubleshooting
  • Application Troubleshooting
  • Apply Application Service Packs
  • Rebuild/Restore OS
  • New User Setup
  • Testing / Evaluating New Software

Firewall & Security Services

  • Virus Removal
  • Spyware Detection & Removal
  • VPN (Virtual Private Network)
  • Broadband & Telco Troubleshooting
  • WAN Connectivity
  • Network Analysis & Diagnostics
  • VOIP (Voice Over IP) Setup
  • Anti-Adware
  • Firewall Installations/Updates
  • Firewall Intruder Detection
  • Group Security Policies
  • Security Auditing

Network Services

  • Design & Install Custom Wireless Solutions
  • Setup & Maintain Shared Printing
  • Custom Network Installation
  • VPN & Remote Access Solutions
  • Roaming User Profiles
  • Cable Installations
  • Remote Network Management

Other Services Provided

  • Computer / Network Policy & Procedures
  • Data Backup & Recovery
  • Training
  • Disaster Recovery Planning
  • New Product Evaluations
  • Strategic Planning for Growth
  • Technology Vendor Coordination
  • Project Planning & Implementation
  • Point of Sale Installation
  • Asset Management
  • Documentation of Software Compliance
  • File Server Outsourcing

Cloud Computing Services

  • Cloud Migration & Hybrid Architecture
    • Move workloads to AWS, Azure, Google Cloud
    • Design hybrid cloud environments
  • Cloud Cost Optimization
    • Audit usage and eliminate waste
    • Autoscaling & reserved instance implementation
  • Cloud Disaster Recovery & Backup
    • Cloud-based backups with RTO/RPO planning
    • Automated backup monitoring
  • Cloud Security & Compliance
    • IAM, MFA, encryption
    • HIPAA, SOC 2, GDPR frameworks
  • Managed Cloud Infrastructure
    • Monitoring, patching, performance tuning

AI & Automation Services

  • AI-Powered Analytics
    • Predictive analytics
    • Anomaly detection
    • Customer insights
  • Business Process Automation
    • Automated workflows (invoices, tickets, onboarding)
  • AI Chatbots & Virtual Assistants
    • Bots for web, Teams, Slack
  • AI-Enhanced Security
    • AI-driven threat detection
  • Integration & Advisory
    • DevOps (CI/CD, Kubernetes, Docker)
    • AI Readiness Assessments
    • Data Strategy & Governance
    • Edge AI & IoT Deployment